FREQUENTLY ASKED QUESTIONS | A Girl's Best Friend Hair Co.

FREQUENTLY ASKED QUESTIONS


WHAT IS RAW VIRGIN HAIR?

Raw Virgin Hair is human hair that is in its natural state.  This means that there have been no chemical modifications and it has not been colored.  All of our hair is "pony tail hair".  Meaning it has been cut from a single donors ponytail and has never touched the floor allowing all of the cuticles to remain aligned and intact.  

HOW LONG DOES IT LAST? 

With proper care and conditioning our hair last for 2 years or more.

HOW DO I CARE FOR IT?

Diamonds are precious right?  Take care of them!  We recommend that you wash your hair weekly with conditioner (co-wash) to remove any excess product build up.  Always wash your hair from the top of the weft to the bottom of the hair and never "wring it out"  as this can cause damage. If you choose to apply heat on your hair, be sure to use a heat protectant. Remember that your hair is an investment!

HOW LONG WILL IT TAKE FOR ME TO GET MY HAIR?

All orders will be processed within 24 hours after purchase.  We will supply you with a tracking number via email or text once it is available.  Standard Shipping time takes between 3-5 business days.  If you have any additional questions regarding your order, you may call our customer service at (484)-350-6703 or email us at agirlsbestfriendhairco@gmail.com Monday - Friday between the hours of 10am - 6pm Est.